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DAAKYI

Eyes + Response · Continuous Operations

OPERATE — Security Operations & Managed Resilience

Detect. Respond. Recover.

Continuous monitoring, early detection, coordinated incident response and tested recovery, delivered through a 24/7 security operations model.

  • Detect
  • Respond
  • Recover

Executive Summary

  • 01Detection coverage should be measured against adversary behavior, not alert volume.
  • 02Response speed depends on containment actions authorized before an incident begins.
  • 03Provider selection should hinge on telemetry, decision rights and knowledge return.

Why OPERATE

OPERATE keeps the protection you have invested in working every hour of every day. Telemetry from across your estate flows into DAAKYI's analytics core and 24/7 SOC, where analysts triage, hunt and respond, and the results reach you as orchestrated response, case management and reporting.

What Clients Gain

  • 24/7 visibility across IT, cloud and OT
  • Faster detection and containment
  • Forensic, regulator-ready evidence
  • Rehearsed, proven recovery

13 OPERATE Services

Security Operations & Managed Resilience

Perspective

The Context Behind Our Approach

Measure Detection Against Adversary Behavior

Detection coverage is easiest to judge when mapped to MITRE ATT&CK, which organizes adversary behavior into 14 tactics with techniques and sub-techniques. A mapping shows which behaviors your telemetry can see and where blind spots remain. Mature teams tune detection use cases to their own environment instead of relying on defaults. They test each use case, retire noisy ones and record results. Review coverage whenever new cloud accounts, identity providers or critical applications are added.

Treat Response as a Rehearsed Process

NIST SP 800-61 frames incident handling as preparation, detection and analysis, containment, eradication and recovery, and lessons learned. In NIST CSF 2.0, that work spans the Detect, Respond and Recover functions. Decisions such as isolating a host or disabling an account should be authorized in advance. Regulatory clocks also run during an incident. GDPR, for example, expects notice to the supervisory authority within 72 hours where feasible, so evidence must be preserved as the team works.

Questions to Ask Any Operations Provider

Ask what telemetry is collected and how it is normalized. Ask who may take containment action without calling you, and who owns each step afterward. Ask how detection use cases are tested and how findings reach executives. Check licensing rules: in Ghana, the Cybersecurity Act, 2020 (Act 1038) provides for licensing and accreditation of cybersecurity service providers. Finally, confirm how runbooks and knowledge return to your team if you later bring operations in-house.

Two security analysts discussing an alert at a night-shift operations desk
A security operation is only as good as the behaviors it can see and the actions it may take.

Glossary

Key Terms

Triage
The first analyst review that decides whether an alert is a real threat, and how urgent it is.
Containment
Actions that stop an attacker spreading, such as isolating endpoints or disabling compromised accounts.
Detection Engineering
The practice of designing, testing and tuning detection logic against specific adversary behaviors.

How OPERATE works

Telemetry to 24/7 SOC to client outcomes

Managed SOC and XDR architecture

  1. Telemetry

    • Endpoints
    • Network
    • Cloud
    • Identity
    • Applications
    • OT & IoT

  2. Collection

    • Event collection
    • Normalization, parsing and enrichment

  3. Analytics Core

    • SIEM & XDR correlation across telemetry
    • Threat intelligence: indicators and actor context
    • Detection engineering: use cases tuned to you

  4. 24/7 SOC

    • Alert triage: L1 and L2 analysts
    • Threat hunting: hypothesis-led hunts
    • Incident response: containment, forensics

  5. Client Outcomes

    • Orchestrated response
    • Case management
    • Client dashboards
    • Incident reporting

Choose your tier

Managed SOC vs MDR vs MXDR

Managed SOC
Scope
24/7 monitoring, triage and escalation
Telemetry Coverage
In-scope sources collected, normalized and correlated in the SIEM
Response Responsibility
DAAKYI triages and escalates; your team contains and remediates
Best For
Institutions with in-house responders that need round-the-clock eyes
Managed Detection & Response
Scope
Adds hunting, containment and remediation
Telemetry Coverage
In-scope sources, plus the depth needed for hypothesis-led hunts
Response Responsibility
DAAKYI hunts, contains and remediates within agreed playbooks
Best For
Teams that want detection and containment handled for them
Managed XDR
Scope
Unified response across endpoint, network, cloud, identity
Telemetry Coverage
Endpoint, network, cloud and identity correlated in one analytics core
Response Responsibility
DAAKYI coordinates one response across every layer in scope
Best For
Hybrid estates that need one coordinated response across layers

AI‑Enabled Cybersecurity Operations

  • Attack Surface ManagementInternet-facing assets and shadow IT
  • Continuous Exposure MonitoringNew exposures and misconfigurations
  • Third-Party ExposureExposure insight on suppliers
  • Risk-Based PrioritizationRanked by exploitability and impact
  • Intelligence CorrelationAlerts matched to indicators and actors
  • Automated Alert EnrichmentContext added before triage
  • SOC Workflow AutomationPlaybook-driven containment
  • AI-Assisted InvestigationAI agents that draft investigations

Flagship Engagement · Build–Operate–Transfer

Begin Managed. End Sovereign.

Build–Operate–Transfer lets national and sector institutions stand up a security operations capability quickly, run it with DAAKYI, and then own it outright: people, process and technology.

Explore Build–Operate–Transfer

Delivery Methodology · OPERATE Stages

OPERATE

  1. 06Operational TransitionRunbooks, handover, onboarding.
  2. 07Managed Operations24/7 monitoring, response, reporting.
  3. 08Improvement and Knowledge TransferMaturity reviews and client enablement.

Plan Your OPERATE Engagement with DAAKYI.

Discuss Managed SOC Services